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About Avrasons

We always strive to deliver outstanding service and we measure our success by what our clients say about us.

All of these client comments are taken from Allagents.co.uk – the independent review website.

If you want to see the originals, just click on the link on the right.

MB

5 Stars

I contacted Avrasons about a rental apartment to cover a temporary project contract I had in the City. Richard was extremely helpful and the rental arrangements / move in process could not have been easier. Mat was my property Manager and he and office colleagues have been really prompt in dealing with any minor issues during the rental.I would not hesitate to recommend Avrason's and would certainly use them again.

Russell

1 Star

I applied for a tenancy with Avrasons in September 2018. Avrasons were not clear from the beginning of the tenancy application process what their requirements for a guarantor were. I stated on my initial application 'Term of Employment: December 2018'. Justyna said she took that to mean when my employment began. A lie, as why would they accept someone unemployed until December and not at least ask how I was covering the initial months of the tenancy. They eventually apologised for the "misunderstanding". Justyna then said I would need a guarantor. Unfortunately, I was only told I would need a guarantor until after the reference checks had already begun at a cost of 150 per person (2 people = 300). During the three/ four days while I was trying to find a guarantor, I received threatening and bullying emails from them saying they would need to put the property back on the market if I couldn't find a guarantor. After a few days, unfortunately I wasn't able to secure a guarantor that met their strict requirements (individual homeowner, UK national and earning 32k+) and therefore had to cancel our application. I'm not from an affluent background and none of my friends or family could help. I even asked a colleague at work but they were obviously concerned over their own liability. Unfortunately as the reference checks had already started, Avrasons said they would keep 300 (for the reference checks) of the 500 holding deposit I'd already paid. I therefore lost 300 because they weren't clear about their guarantor requirements from the beginning. Had they been, I wouldn't have continued with my application, reference checks or put down a holding deposit. Unfortunately due to my circumstances with my current contract expiring in December I needed a guarantor. I tried my best to find a guarantor but ultimately they just want your money. They have no interest in helping find you a new home beyond what they can get out of you. Which is a shame for them and their landlords, as I'm a great tenant and I would have taken care of the property.

Matthew Pettit

5 Stars

We've all really enjoyed our tenancy in our property managed by Avrasons. The moving in process was quick and efficient and the same is true of our move out. Their fees are reasonable and on the cheaper side of a lot of London estate agents. Mat Sutton has been an absolutely great building manager. As soon as we had an issue he'd have someone round the next day and it'd be sorted perfectly. He was always really quick to respond and worked around us. I'd highly recommend him and Avrasons and we're just sad we're leaving!

Clare T

5 Stars

Avrasons helped me find a lovely property, which they then managed to a high standard, with fair fees and friendly staff. I wouldn't hesitate to recommend them to anyone.

previous tenants

5 Stars

We had a really good experience during the duration of our contract. Matt and the agency have been helpful and honest.

Moussa

5 Stars

I highly recommend this agency! Richard, Justyna and Marcia are very professional and have a can-do attitude which is highly appreciated when you deal with housing issues!

Karen

5 Stars

If you have a property to let in this location use this company . They are highly professional,efficient and provide an excellent personal service

Dan

5 Stars

I was extremely pleased with the service I received from Avrasons during my time renting a property with them. In particular the handling of a change of tenancy by myself to a new housemate was extremely well managed by Hollie and she managed to turn the whole process around well within a week. I would highly recommend Avrasons to anyone looking to Let or Rent a property and a huge thank you to Hollie for all her help!! Sam

Alex & Georgie HB

5 Stars

Throughout our tenancy Mat and Richard were extremely helpful and friendly - any issues we had were always resolved quickly and efficiently. We would wholeheartedly recommend Avrasons based on the excellent service we received, both when looking for a property and as a tenant. Thank you Mat, Richard & the Avrasons team!

Josh Condie

5 Stars

Justyna was extremely efficient and helpful during the process of our move. She is really friendly and reassuring which made moving feel far less stressful than it normally is. We really wanted the property and Justyna made it all possible for us. We couldn't be happier and are very grateful for her services.

Giada

5 Stars

Justyna has been professional, kind and helpful throughout all the lettings process. Her supportive attitude towards the client has made this usual stressful moment easy to handle.

5el85

5 Stars

Justyna was polite and friendly, very helpful from start to finish and a joy to have help us find our new property. She was very responsive to questions and reliable. I wouldn't hesitate to recommend her for assistance with a stress-free move.

Nicolas alderete

5 Stars

It's been a great pleasure to have such a nice, efficient and kind agent like Justyna. She knew exactly what we were looking for and was very aware of our needs by providing right and quick answers. We are very happy with her management and we strongly recommend her for other customers.

Ruben Torres

5 Stars

Justyna was able to understand our needs and fulfil our expectations. She fought the price on our behalf and was always eager to answer our questions in short timing, always with a smile in her face and a very good attitude. All in all I would recommend her to my friends

Linda

5 Stars

Justyna was very helpful throughout the process. She was not only friendly but also professional, promptly answering emails and questions, which helped to speed up the process as I was urgently looking for a place. I would recommend her to my friends.

Alfonso M.

5 Stars

Perfect, clear, and effective communication during the whole renting process. Always willing to help and clarify potential doubts. Very good rental agent.

Joe Wornham

5 Stars

The agents at Avrasons Ltd were extremely helpful and forthcoming with information when completing our move, couldn't have asked for anymore.

Taja&Mitja

5 Stars

We have had a really positive experience when renting through Avrasons; they are professional, reliable and respond very quickly to all our queries. Justyna has been extremely kind and supportive throughout the letting process. We had not expected the letting process to be so smooth and tenant-friendly.

Ffion

4 Stars

Justyna was excellent to deal with; couldn't have been more helpful and managed the whole process quickly and efficiently. She followed up all questions quickly and I always felt she was fully in control of the process. Also she was very personable and friendly - would highly recommend and a cut above other letting agents I've dealt with in the past.

Roz

5 Stars

It has been a pleasure renting a property with Avrasons Ltd. Justyna has been amazing and has communicated with us quickly with all the information throughout the whole process, answering any queries we had. This has been the smoothest and easiest journey from start to finish and we are greatly looking forward to renting with Avrasons for the foreseeable future. Thanks Justyna!

Idil Yanmaz

5 Stars

Justyna has supported me to find the most suitable flat for me and after I have agreed to get the flat I am living in now. She was very kind and transparent through out the process. We followed up the flat requirements and informed me regarding to my request about the flat promptly.

Fionntan

5 Stars

Has been incredibly kind, helpful and on-the ball throughout the entire process. She quickly created a rapport and was always available to talk to!

AB

5 Stars

So lovely and always so quick at replying and resolving issues. They made the experience so much easier and are the best agents I have dealt with in London (and I have dealt with a lot)

Henry B

5 Stars

An excellent lettings agent. We rented with Avrasons for 2 to 3 years and would highly recommend them. All issues throughout the Tenancy were handled efficiently and professionally. Superb all round. Thank you. We loved living in the flat.

Richard Pointer

5 Stars

Very helpful and has great local knowledgeable, the fee was good and service was second to none. Would highly recommend Adam!

Andrew C

5 Stars

Justyna was very knowledgeable about the rental market and the property I opted for. She was polite and efficient and a pleasure to deal with.

FP

5 Stars

Adam offers a bespoke end to end service. He is very efficient, personable, and really cares about offering positive solutions and excellent customer satisfaction. A real asset to the team.

Siobhan

5 Stars

Justyna has been such a great contact through the process of renting our flat! Very quick and responsive and lovely to communicate with!

FG

5 Stars

Justyna helped recently with a move to a flat. She has been great - very responsive (by email or phone), professional and helpful.

Ellena Ingles

5 Stars

I had a great experience with Justyna, she was entirely professional and fast to reply to any questions that I had. Thanks Justyna!

Simon

5 Stars

Justyna was very professional and thorough, and able to accommodate several different viewings so that we could all see the property. The documents were clear and easy to sign online and she was quick to respond to our questions.

AC

5 Stars

I would thoroughly recommend Justyna as an agent to anyone interested in renting. She is highly professional, friendly, and above all very helpful. You feel that she is on your side in the all process of renting, easily contactable and explaining everything you need. She is also well organized, manage time very good ex: arrange a few viewings in the same day, one by one – what is great if you are extremely busy like we are.

Beatrice

5 Stars

Justyna helped us to find the house that fits perfectly for us. Nice, friendly and very kind all the time, she has been always very helpful and really understanding towards us. Every question, every doubt, she was always available to help us. Thank you for everything!

Simone

5 Stars

Agency very serious, particularly for us, Justyna. A nice and kind person always ready to help you for everything and every time. Always friendly and always with a smile. This is very important, she loves her job and you can see that. Any problem for us, everything nice and in time. Thank you so much !

Simon H

5 Stars

Justyna was incredibly helpful and approachable throughout all stages of the application process. Her tour of the property was clear and descriptive, whilst we did not feel rushed. From beginning, Justyna provided all of the details we would need for our application clearly and fairly, and helped us swiftly with any concerns. I would heartily recommend Justyna & Avrasons to anyone looking for a rental property in the area.

Kate

5 Stars

Justyna has been the most professional agent we have ever come accross. This made the viewing a pleasure. She made sure the houses were in good condition before we went in, she was formal, she stayed late after hours answering questions about the houses we viewed and replied quickly to any emails sent. We have had some terrible experiences with house viewings and Justyna made up for all of the let downs we had experienced.

Rebecca

5 Stars

Justyna has demonstrated in all of our interactions with her, to be friendly, knowledgeable, highly responsive to our calls or emails, honest, professional and incredibly helpful. She was very patient with our incessant questions, and I felt that she went above the call of duty to make this a very smooth experience for us.

Isobel

5 Stars

Very efficient and professional interactions. Dealt almost exclusively with Justyna who was so lovely, always had time to talk through things and explain processes, as this was my first ever rental. Really felt like she went out of her way to make the whole process easy and stress free.

Jack M

5 Stars

Richard is a great guy. Really helpful, really responsive, very genuine. Photos of the flat were very accurate. Helped me out with a problem the next day. Replies to all my emails. Patient when processes have been tricky.

Peri

5 Stars

I've been With Avrasons for 2 years and I am pleased, impressed by the dedication and professionalism they provide.

Doug

5 Stars

Justyna was extremely helpful throughout the process. She was persistent in obtaining the references so we could move in on time, and would always reply to any queries quickly. Justyna was also very honest during the two flat viewings.

Mr. Yang

5 Stars

Justyna is really helpful. She is very responsive and thanks to her help, I have found a really nice place that I can call home

Josh

5 Stars

Justyna was very helpful and accommodating. We were keen to move in quickly to our current property and she helped us greatly by processing our offer and sorting everything out for us.

Verity

5 Stars

I am a tenant who recently moved into my new property, and I cannot be more positive about Justyna and her work. She was very efficient and always willing to give me the helping hand I required. She was able to answer our queries and is a real asset to the Avrasons team. If / when I move next, I will ask to deal with her specifically. Thanks Justyna!

vly

5 Stars

We found Justyna to be an extremely helpful agent. She was always very pleasant and did everything very efficiently. She helped elevate the stress of moving house!

Rupert

5 Stars

Justyna helped us find, view and let our flat and we're very thankful for her. She was very helpful throughout the process. We also got a bit of help from Richard Jennings, as well.

Rowena Stone

5 Stars

Really helpful and efficient. All very organised when we moved in with bills transferred over to us. Very hassle free and professional.

Alex T

5 Stars

Personalised and professional throughout - would highly recommend Avrasons Ltd and Richard Jennings in particular, we've had an excellent service.

narang.rk3

5 Stars

Friendly, approachable, answered e-mails in timely manner, good service, no hidden information. Previous tenants also had high praise for avrasons in general

Lou

5 Stars

Richard is a fantastic estate agent, always there to help and I can't say anything but positive things. Very professional!